Terms of Service

1. Agreement to Terms

By accessing or using iConcept's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Use License

Permission is granted to temporarily access the materials on iConcept's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to decompile or reverse engineer any software contained on our website
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

3. Services Description

iConcept provides business process outsourcing, IT outsourcing, digital marketing, customer support, and related services. Specific service terms will be outlined in individual service agreements or statements of work.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Not use our services for any illegal or unauthorized purpose
• Not interfere with or disrupt our services or servers

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of iConcept or its content suppliers and is protected by international copyright laws. Unauthorized use of any materials may violate copyright, trademark, and other laws.

6. Confidentiality

iConcept maintains strict confidentiality standards. We are ISO certified and committed to protecting your business information. Any confidential information shared with us will be handled in accordance with our confidentiality agreements and data protection policies.

7. Payment Terms

Payment terms for services will be specified in individual service agreements. All fees are exclusive of taxes, and you are responsible for paying all applicable taxes. We reserve the right to suspend or terminate services for non-payment.

8. Limitation of Liability

In no event shall iConcept or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services, even if iConcept or an authorized representative has been notified of the possibility of such damage.

9. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We may experience hardware, software, or other problems requiring maintenance or resulting in interruptions or delays.

10. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the services will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom and Egypt, without regard to conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in these jurisdictions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Egypt: +20 225175129
• UK: +44 7564027028
• Email: info@iconceptsbs.com